Outfits Pro allows returns and exchanges within 7 days from the date of delivery.
2. Free Returns & Exchange with Free Return Shipping
We offer free returns and exchanges, and Outfits Pro covers the cost of return shipping.
3. Return Eligibility
Refund only on damaged products: We accept returns for damaged products, and a refund will be issued upon verification.
Package Unboxing Video must: To process a return for a damaged product, we require an unboxing video of the package. This helps us ensure the accuracy of your claim.
4. How to Initiate a Return or Exchange
To initiate a return or exchange, please email us at care@outfitspro.in with clear pictures of the product and the unboxing video attached.
5. Refund Process
Once your return is received and verified, we will initiate the refund process. Refunds will be processed within 2 business days.
6. Customer Responsibility
Customers are responsible for ensuring that the returned product is securely packed to prevent damage during transit. Additionally, providing accurate and detailed information in the return request is crucial for efficient processing.
7. Cancellation Policy
Orders can be canceled within 24 hours of placement. Once the order is processed, it cannot be canceled. To cancel an order, please contact us at care@outfitspro.in.
8. Questions and Assistance
If you have any questions or need assistance with the return or refund process, please do not hesitate to contact our customer care at +91 762 101 1802 or email us at care@outfitspro.in. We are here to help.
Thank you for choosing Outfits Pro. We strive to make your shopping experience as smooth as possible, and your satisfaction is our priority.